Cheryl Norton, Executive Vice President and Chief Operating Officer, credits the company’s recent progress to a strategy that balances capital investment with environmental stewardship. The 2025 findings underscore a focus on operational efficiency and workforce development, which the company claims is essential for maintaining service reliability. The report aligns with international frameworks, including the Global Reporting Initiative and the Task Force on Climate-Related Financial Disclosures, to ensure transparency for investors and regulators.
American Water Marks Decade of Sustainability Reporting
As the U.S. utility giant celebrates its 140th anniversary, the company has released its tenth annual sustainability report. The document outlines how the Camden-based firm integrates long-term environmental and financial goals into its operations, serving 14 million people across 14 states and 18 military installations.
Beyond internal reporting, the utility’s efforts have earned external recognition. Statista and TIME recently named American Water one of the World’s Most Sustainable Companies for 2026. This acknowledgment comes as the organization continues to manage a workforce of 7,000 employees, leveraging its national scale to meet the rising demand for clean water and wastewater services.
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